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How to pay for your applicants
How to pay for your applicants
Colin avatar
Written by Colin
Updated over a week ago

At Keyholder, we give you the option of selecting who pays for the screening reports: you or the applicant. Here we will go over when the you will be asked to submit payment and how to do so.

1. Once you login from your dashboard, click the Properties option in the left navigation menu.

2. If you have not yet added a property, click on Add New Listing in the top-right corner of the Dashboard.

3. Select Screening , add details of the applicant and specify which reports you would like included.

4. You will be asked who will pay the screening fee and you can select Applicant or Me. If you choose to pay, you will be prompted to make payment for the screening. Your payment method will only be charged after the applicant has provided all requested documentation.

5. If you select the applicant to pay for the screening, their payment method will only be charged after the requested documentation has been succesfully shared with you.

6. After selecting who will pay for the screening, you will be able to review and submit the screening request. Once the request is submitted, the applicant will receive a notification to provide the necessary documentation for the screening reports.

7. If you are responsible for paying for the screening, you will need to provide your payment information in order to complete the request.

8. Once the payment has been processed and the applicant has provided the necessary documentation, the screening reports will be generated and made available to you in your Keyholder dashboard.

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